One of the things that marks out a boutique hotel from others is the high standard of service it offers.
Why do hotel services matter? As long as the beds comfortable and the foods edible, does it matter how the hotel treats you? For discerning guests, the answers yes. A hotels reputation is often based on its service from the quality and availability of its food to its ability to handle complicated or sensitive requests. It is this type of service that many travellers believe is lacking in large hotels, which is why boutique hotels have high standards of service at their core.
What is good service?
People often complain about the service at their hotel, but what are they complaining about? Often its to do with the amount of time they spend waiting; waiting to check-in, waiting for someone to answer the phone, waiting for room service, waiting for food in the dining room. Slow service and lack of grace from staff is usually what causes complaints.
Boutique hotels believe that good service is:
Immediate theres no question of staff at a boutique hotel forgetting that youve ordered a drink. The service is designed to be almost anticipatory,...
To view and download this full PLR article, you must be logged in. Registration is completely free. Once you create your account, you will be able to browse, search & downlod from our PLR articles database of over "1,57,897+" on 1,000's of niches and 200+ categories without paying a penny. Click here to signup...
