In order to get consumers (whether they are retail or service customers or business-to-business audiences) to notice an advertising message, many companies resort to loudness and one-upmanship. Neither of these tactics works in the long run.
If your competition is talking loudly and you decide to yell louder, what do you think they will do? Yep. Theyll start to scream. Nobody wins a shouting match when it comes to advertising. And usually youll find you even lose a few customers in the process because they cant stand the noise.
Its the same with one-upmanship. If you have to compete on more and better coupons or more and better discounts, giveaways or incentives unrelated to your core product, your revenue per sale decreases as well as your number of sales.
Customers see these types of games as gimmicky, fake and disingenuous; and they leave. The ones who do stay now view you and your competitors as commodities with no difference except your price. That is a dangerous place for a company to find itself.
The answer to clutter is not more clutter; its finding who wants to hear you and speaking to them. So how do you compete if you cant out shout or...
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