Most of us can easily list off 5 professional, and consequently unprofessional, business experiences weve had recently. Our interaction with these businesses may have been in the form of an email, a retail shopping experience, or a telephone conversation. In several cases, the deciding factor between a professional and an unprofessional experience may have been something so small, so simple, yet so significant.
Running a home-based business often means wearing the hat of everyone from order taker to customer service specialist. A stickler for a professional image, I believe it is essential I constantly make myself aware of how clients, contractors and the public are viewing my business practices. As the sole owner of my Virtual Assistant business, I have to nobody else is going to do it for me!
Im a firm believer in the K.I.S.S. method of business relations Keep It Simple, Stupid. The following five points may seem clich, and ever so simple, but its surprising how often home-based business owners forget to take notice of them.
1. Spell check. Whether you are writing an email, creating a brochure of your services, adding text to your website, or...
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