Promoting risk taking and eliminating fear of failure.
It would be a mistake to try to avoid all mistakes. Indeed, it would be a colossal blunder to attempt doing things right the first time, every time. In todays light speed economy, (“new” economy and “old” economy) if you don’t fall on your face both regularly and painfully, you are likely to end up dead instead. The only people not making mistakes are ones playing their game without risk and without novelty – and I might add – without progress. If your company cannot accommodate, even reward, failure – in the long run, you cannot succeed.
Why? Doing things wrong, is the number one – perhaps the only – source of innovation. David Kelly, CEO of design firm IDEO, says, “…enlightened trial and error beats the planning of flawless intellects…The reason is simple: the best solutions to most problems are rarely the most obvious.” James Joyce said it poetically, “Mistakes are the portals of discovery.” Think about it. What did you ever learn by doing something right the first time?
IBM’s rumored motto about...