Save Face, Time, and Money on Your Next IT Project
How many times have you been involved in a project where a newly-released piece of software required an immediate enhancement because the right people were not in the loop? This is an example of how poor communication costs money and damages the reputation of an Information Technology (IT) Team.
Well-managed communication can increase the rates of success on your IT projects by improving relations between you and your customers and decreasing the odds of hasty last-minute enhancements, thus saving face, saving time, and saving money.
Most developers are familiar with technical writers, who produce documentation. While these writers are important to your project, they do not typically handle communication. That requires a person well-versed in communication planning and execution: the communication specialist.
A communication specialist will:
determine your communication objectives (educate?, gather specifications?, change behavior?)
identify the people who have and need information about your project,
identify the best way of reaching these people,
and build a list...
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