Of course, every sales person knows referral business is vitally important. But how do you generate enough referrals to triple your sales and commissions? Thats easy, keep reading and I will share three sure fire steps to creating massive referrals for your business:
Step#1: Wow your clients
The first step to generating referral business is to go out of your way to demonstrate a high level of service to EVERYONE who comes in contact with your business not just clients.
Everyone who comes in contact with your business is a potential customer or referral source. As a mortgage lender, Ive had service people come into my office, see how we do business, and ask about refinancing.
But how do you wow your clients and others to generate referral business?
Basically, you will need to be honest, knowledgeable, friendly, professional, and deliver on your promises.
Exceed their expectations. Set yourself up to succeed. If you think a task will be completed on Wednesday, tell your client it will completed on Friday. Then, when you call them on Wednesday to report that the task has been completed youll look like a superstar because you...