What a Nice Thing to Say; How to Give Daily Feedback for Sales Performance Improvement
Remember the first time you walked into your sales office? How did it FEEL to you? Was it buzzing, energetic and upbeat? Did you sense a spirit of positive competitiveness?
Or, did you notice that the air had a weight of negativity to it? Did you suspect a lack of joy or camaraderie? Maybe you recognized that the positive vibrations were simply missing.
That’s the power daily feedback can have. If it’s being done constructively, it can affect the very “energy” of a sales office.
Daily feedback and improvement is all about developing the right culture. And professional selling has its own common language and culture. We use terms like “hourly rate,” “definition of insanity,” “circle back around,” “lay the obvious on the table,” “soup to nuts” and “who’s got the ‘R’.”
So, how do you give daily feedback?
Simple. You spend 5 minutes with a manager/leader.
FOR 5 MINUTES, you use strategies and tactics to evaluate your status. You promote...