Knowing Basic Computer Terminology Helps Support Staff Help You

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When you know and understand the correct terms to use, getting assistance for your computer software is much easier. Not knowing how to describe the problem correctly to technical support is one of the biggest problems for new computer users. Below, you will find the correct terminology for the common components of software.

1. User Interface

This is the programs outward visual design. It can contain buttons, icons, boxes, words and squares. If your PC experiences insufficient memory, there may be black rectangles that appear across the user interface of your software programs.

2. Menu Bar

This will display menu items or options. The most common parts of a menu bar will grant access to File commands, Save commands, Open commands and Print commands. An error in this part of the interface will produce a missing option or one that is of a lighter color.

3. Title Bar

This is the area at the top of the program, where its name is displayed as well as where there may be a description of the contents displayed on part of the interface. An incorrectly coded program may produce a wrong description in this part of its interface.

4. Status...

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