Many folks like to check out the complaints made against a homeowner insurance company before deciding whether to do business with that company. They can do this online.
Possibly the best place to find information about claims filed against homeowner insurance companies is the Better Business Bureau. Simply visit the site, opt to check out a business, and enter the name and location of the homeowner insurance company you want to research.
Once you find the company in question, youll be provided with:
Basic company information This includes the start date, administrative/management personnel, contact information, other company names, etc.
Membership status Although the BBB reports complaint information about insurance companies regardless of membership status, if a company is a member, it shows they support the public services provided by the BBB.
Complaint issues There are a variety of issues customers may have complained about: contract, billing/collection, sales practice, delivery, repair, service, customer service, and refund/exchange.
Resolution information The BBB provides the number of complaints against the homeowner...