“What is the last thing that your patrons taste/drink before leaving a restaurant ?” And if you do not believe me go out there and watch. Nearly everybody will toss back that last cold cup of coffee before leaving their table, therefore it is vitally important that your coffee tastes wonderful hot, warm or cold.
Now how can you be sure that your coffee tastes good.
STEP ONE : CLEAN the EQUIPMENT
Cleanliness is more important than godliness, therefore ensure that you not only clean your bowls every night (there must be a joke in that line somewhere), and your coffee supplier can give you urn cleaner to really clean them occasionally, or run them through the dishwasher. DO NOT FORGET THE BREW BASKET. This will be dirtier than everything else, so once again ensure that there is no oily residue, plus clean the showerhead, and the area around it. If you have an urn or dual system, ask your coffee supplier to come in and train/educate your staff on how to properly clean the equipment.
STEP TWO: CALIBRATE the EQUIPMENT
Many times I go into a restaurant to find the brewer is short-potting (no this is not a gardening term), and the...
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