SALES:
Telemarketing is not as easy as it looks.
Telemarketing involves talking on the phone to someone you do not know and trying to convince them to buy a product, use a service, or sign up for a special offer.
Here are some things you can do to be successful.
1. Be motivated.
The overall motivation will determine how they speak to people. So, successful telemarketers are very motivated to do the job.
2. Product knowledge.
In order to successfully speak about a product or a service, the telemarketer must know about the product or the service. Call Centers who train their employees effectively have greater sales volumes.
3. Good Attitude.
Attitude is evident on the phone. People can tell how you feel by the way you speak. When someone is happy and excited, those emotions will palatable, even on the phone. Angry, upset, or frustrated telemarketers are usually not successful.
4. Personalize your rapport.
A good telemarketer will know the customer or at least build a good rapport. Know when it is a good time to call. Calling during dinner, early in the morning, or late at night will not be...
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