Rookie eBayers are prone to making certain mistakes that are detrimental to their businesses. CEO of Internet consulting company http://InternetBusinessSkills.com, Allison Hartsoe, shares her insights on avoiding the top ten mistakes eBay newcomers make:
See Yourself through Your Customers Eyes
Dont Start Off with a Feedback Rating of Zero.
No one wants to be your first buyer theyd rather not be a guinea pig when their moneys at stake. Go in and buy a few products, so you dont appear completely inexperienced.
Dont Take Fuzzy Pictures.
Clean, quality photos are integral to giving your customers the right impression. You want them to perceive you as competent and professional, so make sure your listings look the part.
Include Contact Info in Your Listing.
Knowing they can get a hold of you if any issues arise goes a long way towards making shoppers feel comfortable and safe buying from you. Always include an email address, and preferably a phone number where they can reach you as well.
Respond to Customers Questions Immediately.
People expect instant everything, including customer service. The quicker you answer your...
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