A mark of a good leader is to provide constant motivation to his team to maintain an excellence and quality in results. A good leader is always looking for ways to improve production and standards. Here are six skills you can develop in working to attain quality in the team.
1. Observation
This is an important aspect that often gets neglected due the demands on a leaders time and schedule. Observation and regular visits to the work environment needs to be scheduled into the calendar. Observing employees work procedures and the work flow is foundational to implementing adjustments to improve results. To have credibility, a leader needs to be seen and be known to be up to date with what is happening in the work place.
2. Monitor Employee Performance
Employee performance needs to be monitored in mutually accepted ways. Policies and procedures need to be clear. Conferencing should be on a regular basis and not just when there is a problem. Assessments and evaluations should not be merely all formality or paperwork to be done. Individual and group conferencing should be undertaken with the expectation of on going professional development. There should...