When CRM systems first hit the market the success rate was actually very low at around 30%. However today the success rate is much higher thanks to a much better understanding of what is needed. Now the question is will customer relationship management work for you?

You can recognize a...

1 Familiar look and feel to MS CRM.

MS Dynamics CRM extends Outlook therefore the training required to use Dynamics CRM is minimal.

2. A single holistic view of all your customer information.

One place to find all the correspondence youve had with your customers. No...

The History Of The Internet – How The Web Came To Be

The fundamental idea of the internet first came about in a paper that was published in 1960 by J.C.R. Licklider. In it, he articulated the concept of a wide network of computers, and some of the uses that would arise from such a...

MCSE is a widely known certification provided by Microsoft Corporation and stands for Microsoft Certified Systems Engineers. This certification provides a qualitative impetus to your resume in the Information Technology field. MCSE engineers are known to get good offers financially compared to...

Cingular is now the “New AT&T.” You may have heard this on the television as they are now advertising this new merger of the two companies. What does this mean for the average consumer? If you were a Cingular customer, will you have to purchase a new phone instrument or sign a...

The Microsoft Certified Professional (MCP) credential (certification) is for professionals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organization. Hands-on experience with a product is necessary to effectively achieve...

For electronic musicians, 1982 was the Year Zero that was the year that MIDI first came on the market. It was designed as freeware it was not patented, and was intended as a universal standard usable by any brand, so that MIDI could be used in a studio incorporating components or devices from...

Wireless communication is one of the fastest growing technologies. The demand for connecting devices without the use of cables is increasing everywhere. Wireless LANs can be found on college campuses, in office buildings, and in many public areas.

Wifi (wireless fidelity) has brought a...

* What is an electron microscope?

Invented by a German physicist named Ernst Ruska, electron microscopes are mostly used in archaeology, medicine, and geology to look at surfaces or layers of objecs. Rather than using light, electron microscopes use electrons to produce images. They have...

There’s a storm brewing, and although we have only seen the first signs, she’s gonna be a whopper! I’m talking about what I call the “Wi-Fi Security Crisis”, and if you don’t know what it is, better read on…

Q: Would you let a terrorist walk in...

The advent of the modern Global Positioning System or GPS can most often be found on the dashboard of a car. So popular is this technologically advanced mapping system, that newer cars are even being designed with GPS included as a standard feature. But what many fail to realize is that GPS...

Uninformed researchers of computer (computador) history would probably note the first computer in the mid 1930`s. In reality, this history dates nearly 2000 years ago with the invention of the abacus where the user programmed beads using formulated constructs.

Although many historians...