Is your eye contact aggressive, is it soft, is it inviting, do you love with your eyes? Eye contact is a very tricky art to master but vital to effective communication. How can you make it better?
Eye contact provides social information to the person you are listening to and talking to. Too much eye contact and you could be seen as aggressive, too little eye contact and you can be seen as having no interest in the person speaking. It is an often overlooked skill to have and an under utilised skill when communicating with people. You can see masters of eye contact in great sales persons, politicians, and good public speakers.
I realised the importance of eye contact when I was counseling people face to face. I noticed when I broke eye contact the person would stop speaking. When I maintained eye contact the person would continue talking knowing that I was interested in what they had to say.
Physiological signs of eye contact
Street traders know the importance of the eyes when using their selling skills to keep their potential buyers interested. When you are aroused or interested in an object your pupils will dilate and this is a big cue for salesmen...
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