We recently signed up with a Voice Over Internet Protocol provider at work. At the beginning there was a lot of hesitation to use a technology we thought was considerably young. Even though in technology age it’s pretty old, having been created in the mid 90’s. Still, there were a lot of concerns about reliability and use. Previously nobody in the office had, had any familiarity with with Voice Over Internet Protocol, which is often shortened to VoIP, and pronounced voyp.
At the beginning things were frustrating, and we quickly learned that you shouldn’t have your VoIP tied to an unreliable internet connection. Also, we quickly discovered that using our VoIP for faxing was going to be inconvenient. On top of that we signed up with a service provider who was less than helpful. One particularly disturbing incident was just recently resolved. After a couple months with our VoIP we noticed a discrepancy in our bill. We had signed on for auto-bill pay and when we looked at our bills we noticed that our monthly charges had jumped from the original quote of $39.99, to nearly double. When I called our provider they explained that when we had signed...
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