Over 40 million Americans have disabilities. The Air Carrier Access Act and the Department of Transportation (DOT) rule that implements it set out procedures designed to ensure that these individuals have the same opportunity as anyone else to enjoy a pleasant flight. Here are some of the major provisions of the rule.
* A person may not be refused transportation on the basis of disability or be required to have an attendant or produce a medical certificate, except in certain limited circumstances specified in the rule.
* Airlines must provide enplaning, deplaning and connecting assistance, including both personnel and equipment. (Some small commuter aircraft may not be accessible to passengers with severe mobility impairments. When making plans to fly to small cities, such passengers should check on the aircraft type and its accessibility.)
* Airport terminals and airline reservations centers must have TDD telephone devices for persons with hearing or speech impairments.
* Passengers with vision or hearing impairments must have timely access to the same information given to other passengers at the airport or on the plane concerning gate...
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