In my e-mail one day, I received the following message: “Hello, I am a subscriber to your ezine and received the attached e-mail. Please advise if this is actually from your website. Thank you.”
The attachment was from my mailing list program. It was informing my dear subscriber that since her mail kept bouncing, “I`m not going to try again; this message has been in the queue too long.”
1. The Problem
Why was my newsletter bouncing? My mailing list program reports receiving this message: “…The information presently available to AOL indicates this server is transmitting unsolicited e-mail to AOL. Based on AOL`s Unsolicited Bulk E-mail policy at http://www.aol.com/info/bulkemail.html AOL cannot accept further e-mail transactions from this server. Please have your ISP/ASP or server admin call AOL at 1-888-212-5537, or visit http://postmaster.info.aol.com for more information.”
Basically, I was being accused of sending unsolicited commercial e-mail. This was a double opt-in subscriber. I don`t do spam!
America Online, Inc. (AOL) had blocked my subscriber from receiving the e-zine she requested. About...
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