There are many ways to improve the way you communicate. For example, you will always start things off on the right foot by opening the conversation in a way that creates mutual respect. Using phrases such as, “If you have a minute, I’d like to talk with you about something that I think will improve the way we work together,” helps set your conversation partner at ease. It tells him or her that you have positive intentions.
It is also important to know your purpose for the conversation. Some purposes are more useful than others. A useful purpose is one you have power over. For instance, you can control your own reaction; you can share your view; learn about your partner’s view; work toward a sustainable solution.
On the other hand, examples of purposes that are NOT useful are: trying to change the other person; attempting to control their reaction; or going in with a hidden agenda.
Be Interested
Of the many ways to improve your conversation skills, one of the best is to be interested. Curiosity is one of the most useful tools in the communication toolbox. When you enter the conversation with “beginner’s...
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