You never get a second chance to make a first impression. It’s a saying so true that it has become clich — a phrase used by suit salesmen and purveyors of shampoo — but it’s a saying that should serve as a motto for your booth staff.
A trade show is a non-stop series of beginnings. Every moment — from the second the doors open until they blink the lights signalling the end of the day — is a moment where you could be meeting customers for the very first time.
If all goes well, these crucial first moments will launch a mutually profitable relationship that will last for years. On the other hand, if the impression you create is not so positive, you’ve kissed a lifetime’s worth of business goodbye.
Beginning well’s means you’re half done. Once you’ve established a rapport with the client, once that positive foundation has been laid, the hard work of negotiating a deal and closing a sale becomes so much easier. Here’s what you need to know to create a favorable first impression time and time again, over the long hours and days that you’ll be at the trade show.
What’s...