Business Letter & Email Etiquette

| Total Words: 450

In Business Letters and Email, what are the basic rules one should follow when writing? Your letter might be the first point of contact with another business, and how it’s written, will demonstrate your communication skills to the other party.

Always date your letters, and make sure that you spell the persons name correctly. If you are unsure, call reception and ask for the correct spelling. I am amazed at how many people send me letters with my name spelt incorrectly.

Use clear headings and subheadings. A well constructed letter is much easier to understand.

Use proper spelling, grammar and punctuation – A well written document says a lot about you. Most software has a “check spelling and grammar” function. Make sure that you always use it.

Plan your letter and decide what you are trying to convey before you start writing. It’s a good idea to make some notes, before you start writing the letter.

Be concise and to the point. Use the minimum number of words to convey your message. Try and use simple words that everybody can understand. Try to keep the recipient in mind when writing, especially when writing to...

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