Business Owners Know That Their Customers Are The Key To Their Success
If you have heard the saying the customer is always right you are among thousands, if not millions of people who have also heard this phrase. While this may or may not be the case, the customer does have a lot of say and influence in how a company or business performs and its current and potential success. Today, more and more business owners are paying more attention to what their customers say and feel.
Business owners know that their customers are the key to their success. If there are no customers there is no business. Keeping the customers happy keeps the customers returning for future business transactions, which is good for both the customer and business owner. Many business owners authorize customer surveys to be distributed either electronically through email or through the postal service.
Customer satisfaction surveys give the business owner a good idea of what the customer thinks about the services and products. These surveys allow the business owner to ask specific questions about the customers most recent experience, a particular product, and the freedom to provide...
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