Hiring reliable, motivated staff to add to your success is becoming harder for employers. Employment Legislation, Data Protection Laws and EU Directives have all created a web in which the average small business owner can easily feel trapped and ensnared. I have trained hundreds of managers to find their way through, and these are some of the ideas I can offer to help you.
IT’S NOT ALL DOOM AND GLOOM. In this article I will show you how you can shift the odds in your favour without spending a fortune on recruitment advertising. This is part one of a series, so look out for updates or contact me for more details.
1 Designing and advertising the job
Most managers and business owners have been stuck at some point in our careers with the employee from hell, a difficult person who brings havoc to work with them. They take up time, they can sabotage work (and cost you money), and they can affect team morale, dragging their performance down and causing good staff to get fed up and leave.
Some bosses have classified their problem people and among the worst are:
Moaners if you want to give great customer service how will this person...