CASE STUDY: How Website Monitoring Saved an Online Auto Parts Retailer
PROBLEM: Customers complaining about site outages and slow site response times. Hosting company claiming that the problems had been resolved. Customers remaining dissatisfied.
METHODOLOGY: External website monitoring on a page-by-page basis at one-minute intervals pinpointed the problems.
SOLUTIONS: Realigning shared hosting, fixing database indexing, DNS server upgrade, altering the web host’s BGP configuration and regular website monitoring.
THE STORY:
Once seen as an alternative marketing channel, online shopping has carved its own niche in the marketplace. The online shopping sector has grown rapidly, outstripping other sectors and opening new business prospects. The factors contributing to the continuous growth of online shopping include wider product ranges, convenience, lower prices, and availability of clear product information. Recent large investments in e-commerce by companies large and small have further energized the sector and strengthened its roots.
This growth has not come easy. Although most shopping...
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