When choosing a web-hosting provider, there will be tons of questions you need answered before settling on the service that is right for you. Most often, when dealing with customer service, there tends to be a conflict of interest. Of course, they are trying to sell a service to you, so their ultimate goal is to make their web hosting features sound much better than the next choice.
Some companies will even stretch the truth just to attract business. For these customer service representatives, it is all about securing the deal and achieving a sale. But, what about the customer? In the long run, it is actually detrimental for businesses to lure a customer under false, misinformed or vague pretenses. If customer needs are not successfully satisfied or the company doesn’t deliver as promised, consumers are sure to place negative feedback and spread the word about their experiences.
Customer service is put into place to help customers make the decisions that are right for them. Just because a company offers low prices, doesn’t mean it will provide the proper services that a particular customer needs. They may need specific features to achieve all of their...
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