Most of us use credit or debit cards regularly, and normally there are no problems verifying that these cards belong to us. However, sometimes there are extra security measures or technical problems that make it hard to verify if a card belongs to someone or not. If you find yourself in this situation, there are a number of steps you can take to resolve the situation.
Entering the wrong PIN
If you have a number of cards or are just in a rush, it can be easy to enter the wrong PIN in a cash machine or retail machine. If this happens, you have two more chances to enter the right PIN. Sometimes software error can cause your PIN to not be authorised, especially in handheld chip and PIN machines. If you are unsure of your PIN then stop trying. If you enter the wrong PIN three times then your card will be locked and you will have to call your card issuer to sort out the situation.
Phoning your card issuer
When you need to sort out any disputes or get some questions answered by your card issuer, you will likely need to provide some information. Simply providing your card number and name will not be enough, and either your credit limit, date of birth or bank...
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