How much time do you let your staff think? I mean think in all shapes and forms. Such as planning and reviewing, brainstorming and creativity, decision-taking and problem-solving, logical thinking and free-flow thinking.
And, yes, daydreaming, too.
Well, if its not up to a quarter of their time, then maybe theyre not doing enough.
Theres a rather good story told about the first Henry Ford, founder of the Ford motor company.
Ford, wanting more and more productivity from his workers, decided to hire a consultant to identify areas of improvement in one of his factories.
The consultant went round the site and returned with a list of names of people who he thought werent up to scratch.
Ford took one look at the list and exclaimed in horror when he saw the name at the top. You cant fire him!
Why not? said the consultant. Every time I observed him he was sitting doing nothing.
I know, replied Ford. But hes the most productive guy in the plant. I pay him to think.
For all we know, this was the guy who ensured the phenomenal survivability of the Ford empire.
The fact remains that thought has much greater power than...