Revenue is down. Sales are slowing. The CEO looks up from the business plan and realizes that the company wont meet analysts expectations. Focusing on the organizations sales leader, the stage is set for sacrificing a scapegoat.
Upon who else should the axe fall when the sales organization misses revenue targets? After all, arent sales and revenue the responsibility of the sales leader? The answer may be as easily forgotten as it is obvious.
To one degree or another everyone in an organization impacts the revenue generating process. The strategic plan of the board of directors and the CEO provides the overall strategy for revenue generation. The marketing department provides crucial demographic and psychographic customer or client information on which the sales department relies in formulating industry and account strategies. Manufacturing, finance, legal, customer service and all other departments facilitate or constrain the process of generating revenue, each in their own peculiar way.
The sales organizations influence in enterprise revenue generation is con-centrated in the sales pipeline. Identifying bona fide sales opportunities, managing...