You are a young contract cleaning company or just starting out and want to expand? So many cleaning firms are run as a one man band and do not want to employ cleaners so they are incapable of expansion. If you are reading this then you are not among that number and want to enlarge and expand your cleaning business. There are a few simple rules you must follow if you want to be successful in this and retain your contracts.
1. Visit each site at least once per week. In order to ensure that the cleaning is taking place as you want it to. Vary the times and days of your visits.
2. Maintain good communications with the client and respond rapidly to any requests or complaints.
3. Maintain good relations with your staff. Your most valuable resource are your staff so treat them well and not just in monetary terms.
4. Maintain all equipment used on a site in excellent working order. If a piece of equipment is not working efficiently then the cleaners no matter how hard they work are not going to be able to carry out the cleaning effectively and they will soon become disgruntled.
5. Ensure that there are always adequate supplies of cleaning materials...