The primary factor that determines uptime for servers in a colocation facility is power. Power outages will knock a network offline and even damage hardware such as motherboards, memory, and hard drives. Despite how intrinsic power is to keeping businesses connected to their networks, only 2% to 3% of colocation facilities have the right power systems in place. The other 97% of facilities most commonly lack redundancy, multiple units carry the energy load even if one unit fails, or have units that are running above capacity, so a unit failure will cause the other units to overload and fail. Every part of the power system uninterruptible power supplies (UPS), transfer switches or circuit breakers, generators, and power distribution units (PDU) should be redundant and running below capacity.
Problem 1: Non-redundant Power Grids
Multiple PDUs connected to separate power grids and multiple UPSs should be designed into the colocation facility to offset a power grid failure. Colocation facilities with redundant power grids can connect customer servers to different grids at the same time, so that even if one goes offline, the other will work,...