How can franchisees maintain proper relations with their franchisor? A lot has been written about how franchisors can promote positive relations with their franchisees. Franchisors should maintain proper dialogue, reward the best performing franchisees and hold regular meetings. I believe that the duty also lies with the franchisee to help the franchisor achieve his goals of maintaining proper and profitable relationships both parties.
Most franchisors aim to provide the ultimate in training, support and service to their franchisees. After all if the franchisees are successful then so will the franchisor. It is actually quite amazing how few franchisees take advantage of this relationship and utilise all that is available for them.
Maintaining daily or weekly dialogue with franchisor is essential. After all, they have the expertise and the knowledge to help the franchisee overcome most problems. If the franchisee does maintain regular contact then the franchisor will always be thinking of new ways to help him or her. They will also be keen to impart their knowledge which has taken them years to acquire.
The franchisees should ensure that they attend most if...
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