Gamblers spend their money 7 times faster at online casinos
If you think about it, this shouldnt come as a surprise to anyone as the very nature of the internet is speed and convenience. So why are so many online gamblers so dissatisfied with their casino of choice?
Jon Hingston, Customer Satisfaction Manager at Casino Genie, says, We recently surveyed 2,500 online gamblers and the result were startling. All nearly 78% of those asked said that they would change casinos immediately for a more realistic player experience, irrespective of bonuses accrued or how long they had played there. We think that this should worry all online casinos. There are several new products ready to launch to market this year which will change the way players interact with online casinos. Companies like Crunchy Frog are introducing 3-D gaming experiences similar to that which the thumb nation (youth market) experience in their gaming.
So why is player experience the way forward? Hingston says, Currently online gamblers play several games at once to maximise their online experience which is great for casinos and is a good adrenaline rush for the player. However, once the adrenaline...