Getting Past Major Learning Barriers

Tom stepped into the meeting room, but from his perspective it might as well have been a jail cell. He was a prisoner in his own work day. Why? The PowerPoint slide projected on the screen said it all. Welcome to our Refresher Training. Refresher training might be needed for some people but Tom already knew all this material . . . but the training was mandatory. Besides, he had a desk full of more important work. He told himself how stupid this mandatory training policy was; that he hated to attend training on stuff he knew.

Marys supervisor asked her to attend the coaching skills training being provided by the company. The problem was that Mary wasnt a coach. She wasnt even a supervisor. She didnt see any value in attending this workshop. All she could think about was, What good is this going to be for me?

Kat was really excited about the workshop session she had registered for. It was on a topic she was interested in and wanted to learn more about. She saw how mastering these skills would help her reach her goals. She arrived early and sat close to the front. The problem became clear very early on though. The material was too basic. She already...