Hang Up The Phone And Fix Your It Problem Yourself
Information technology (IT) problems can be one of the most frustrating problems facing both homeowners and small business owners. For many, the source of this frustration is problems with the Internet connection. Both homeowners and small business owners rely on their Internet for their daily activities and when there is a problem with their connection it can delay business. They usually do not have a dedicated, onsite IT staff and often have nowhere to turn except the customer service department of their Internet service provider (ISP). Although the customer service department may be knowledgeable and helpful, they are also usually small in number compared to the customers with questions or problems. This can mean minutes or even hours spent on hold waiting to ask a question. Fortunately there is a better solution. With a little bit of education, these same homeowners and small business owners can learn to fix some of the simpler problems so they wont be put in the position of being reliant on customer service. This article will illustrate some of the common Internet problems and offer suggested solutions for these...
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