We hear the word talent tossed about quite a bit these days. We know there is, and will continue to be, a shortage of it. We also know that finding and engaging the right talent will be the key to surviving in the service-driven new economy.
So, as we mark Labour Day, it seems fitting ask the question: Why do so many companies fail to recognize and fully employ the talents of their workers?
According to experts, only about one-fourth of American workers are truly engaged that is, committed, productive and doing what they do best. If this is true, it means that a depressingly large number of Americans are being deprived of their right to meaningful work. It also means that companies are failing to capitalize on their greatest competitive asset.
In 20-plus years of helping people and companies identify their best talent, I have observed five things that keep getting in the way:
1. Losing sight of talent by overemphasizing knowledge, credentials and experience. Just look at most want ads and youll see the job requirements listed tend to be mostly knowledge or experience-based ones that make candidates eligible, as opposed to suitable, for the...