Sometimes the finest solutions are the simplest. Focusing on relationships when making cold calls is one of them. It keeps us genuine, and eliminates our dread of making cold calls. Were real people talking about real things. Were interested in the conversation, and it shows.
Most of us dislike putting on our “salesperson persona” when we make cold calls. We think its needed, however, because weve been trained to make the sale. And yet were interacting with a live, breathing person without having any real connection to him or her. It often feels fake, and it often is.
This artificial role puts a great stress on us, and sabotages our cold calling conversations. When we arent genuine, its a red flag to the other person that we have a sales agenda. This puts nearly everyone “on guard.” Theyve never met us and are wary of possibly being manipulated.
Have you ever noticed that most cold calls break down the moment we try to “move” things along towards a sale? Its as if were getting ready for battle, and the tension pushes us along.
But the person weve called doesnt know us. The momentum were trying to impose puts him...