In business, like the rest of life we will often encounter people who are just that little more difficult to get along with. Some use the term personality conflict to describe the situation, yet this suggests that there is some sort of unbreakable barrier and that the problem is somewhat unfixable, since it is highly unlikely somebody is going to change their entire personality for the sake of better work relations! A far more rational solution is to change specific behaviours, rather than personality traits.
Situations with difficult employees tend to occur over time; after all it is not very common to hire someone and find them impossible to deal with after the first week. Usually it is small irritating personal habits that progress over time into larger annoying behaviours after being left unattended. In any relationship, both people influence the other’s behaviour. In almost every conflict situation, both parties bear some responsibility for the way things end up.
Focusing on blame will produce no results and only irritate you further. The most proactive thing you can do in these situations is focus on what YOU can do to make things better. It...
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