If you are working in a company that does not offer its services or products online, then you’re definitely living in the Stone Age. Businesses today realize that in order to stay competitive, they have to communicate with today’s audience who do business primarily online. Running an online business means that you can participate in the global market. And having a global audience means that your store is up and running twenty four hours every day and seven days of the week. While your customers from New York might be sleeping, those from Beijing would surely be awake. Therefore an online business is one that never sleeps. It is one that is always on call by customers. As such, an online business must be manned 24/7, keeping a close watch on potential business.
In managing an online business, communication is important. Using email and instant messaging as a form of communication between you and your staff will surely be beneficial. There are also different technologies such as the VoIP (Voice Over Internet Protocol) that enables you to talk with your business partners and your staff from all over the world quite effortlessly. But since you and your associates...