More and more people use computers everyday and need professional help when problems occur. Providing those services can be a profitable business, but how can you stand out from the crowd?
– Be professional. You will sometime be unable to save their data or their broken motherboard, but you can explain why while keeping it simple. And there are few software problems you cannot solve at all, so do not admit failure unless necessary (repairs that would cost more than the computer’s value for example). You will gain a reputation as an expert, not to mention people will come to view you as honest, which can be invaluable if you have a serious problems one day.
– Always have business cards on you. You never know when you could end in a discussion about computer, giving you a perfect opportunity to sell your services. You can also leave cards on community boards and the like.
– Likewise, make sure your customers have an easy way to find you and call you back. Put stickers with your contact information on all computers you fix, or at the very least, give your business cards to all your customers.
– Don’t underestimate...
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