When you’re dealing with debt, one of the most stressful things can be the constant harassment from debt collectors via phone calls and letters. Fortunately, you do have some rights and protection as you deal with them.
Debt collectors are required to follow certain guidelines as they attempt to collect outstanding debts. They are set out in the Fair Debt Collection Practices Act. For example, they can’t call before 8:00am or after 9:00pm. They also must stop harassing phone calls if you have requested they do so.
The full text of the Fair Debt Collection Practices is available at the following website:
http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm#801
There are a few ways to deal with debt collectors under these rules. The simplest is to simply not answer the call. If you have caller ID on your phone and dont recognize whos calling, dont answer. If it turns out to be somebody you would like to talk to, he or she can leave a message.
If you do answer the call and it turns out to be a debt collector, you can insist that they stop calling you. This should be followed up with a “cease and desist” letter physically sent...