One person tells another, who tells another, who tells another and so on. You get the idea. Lets see how to make that an actuality.
You have a great company and you provide the highest level of customer service. But as the old clich says: “A happy customer tells a friend, an unhappy customer tells 10 friends.” You dont have to worry about the unhappy customer telling 10 friends
because you always do a great job and keep your customers happy. But how do you increase the number of friends that your happy customers are sending your way?
Plain and simple: You are going to have to reward them.
The reason that happy customers dont tell many other people about your service is because most customers EXPECT good customer service so the companies that provide it arent at the front of their mind. They have too many other things to worry about on a daily basis.
By starting a Customer Referral Program you will give your best customers a reason to want to tell other people about you. Offering discounts or special incentives to customers who refer another person or company to your business is a win-win situation.
You may have medical...
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