Is Making A Good First Impression On Business Clients Important?
It has been said that it is important to always make a good first impression and you only get one chance to do that. After that opportunity passes, you will play catch-up in having your clients believe in you. You only rarely get a second chance to make a good first impression so you have to make the best of the opportunity.
In business, the first impression begins with the first contact a potential client has with you. Whether it is on the telephone or in person, the first time a client has any type of dealings with you company can help him for an instant opinion. Unfortunately, for many business owners, they are not the ones holding the key to the first meeting. It could be hindered by the receptionist who answers the phone or the maintenance man who is supposed to keep the front sidewalk clear of litter.
If they are not all on the same page in making your new clients feel welcome, you are fast approaching the point of being too late to make that good first impression. Even if the prospective new client gets into the office with no trouble for the first meeting, do not keep them waiting....