A typical IT Equipment Room has around eight different types of machinery as part of the rooms infrastructure. The operation of the computers and systems within the IT room, is dependant upon all of the supporting systems operating correctly. Most, or all of the systems will be sold with a Maintenance Contract covering routine maintenance and breakdown cover.
The infrastructure equipment supporting an IT Equipment Room can be made up of some or all of the following:
Standby Generator, UPS system, Electrical Switchgear and distribution, Fire Suppressant system, Air Conditioning, Building Monitoring System, Data Cabling, Building Services and general cleaning.
The handling of the day-to-day administration of all of these maintenance contracts, placed with different suppliers, is time consuming and a distraction from the individual’s role within their organisation. Contract renewals, maintenance visits and break down situations, for each supplier need to be arranged and supervised. Most site visits are usually outside of normal working hours.
This is the reason that companies are increasingly outsourcing their IT Facility Management. A good...