Keeping a mobile sales team properly organized is a bit little juggling; you need to keep your eye on the ball, several of them, at all times. However, unlike a lone juggler, today’s manager and his sales force in the field, can keep track of what’s going on through dedicated computer programs that offer synchronization of data from multiple sources. These programs are known as customer relationship management programs, or CRM.
One of the most efficient customer relationship management programs is the GoldMine Product Suite from FrontRange Solutions Inc. This suite has a number of component modules, each designed for specific tasks. The GoldSync component is the key to efficient contact management. It is capable of performing automated synchronization. This means that important information on customers can be updated throughout an organization regardless of where any of the members may be located.
The mobile sales team of an organization will probably spend most of their time working in the field, or at home. From time to time, though, they may require to be temporarily back in the office. The office team, by and large, will be permanently based in the...