Luggage Warranty Woes

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You’ve just purchased new luggage for your vacation. It came with a warranty. What exactly does that mean?
Do warranties vary from state to state? Does the place of purchase have any effect on the warranty? Will they do the warranty repairs?

It is, of course, important to read the warranty. They differ from manufacturer to manufacturer and have different meanings for different products. Save your receipt and product tags along with your proof of purchase. Many people find it helpful to save the carton also, in case the luggage has to be sent to a repair facility or back to the manufacturer for repair. Most of the warranties do not cover ordinary wear and tear or damage by a common carrier such as the airlines or cruise ships. Many also have disclaimers against abuse or mishandling. Additionally, all external parts are vulnerable to damage on any luggage. Leather, moving parts and wheels for example will show wear with ordinary use and may need to be refurbished or replaced. This will not always be covered by the warranty. Many airlines and cruise lines also have disclaimers against claims for external parts. They may not pay for wheels or...

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