What do CRM and Customers have in common? Plenty! Did you know that 80% of total retail revenues are created by 20% of the customers? With CRM you can make more of them your long term customers. After all there are 80% of all customers left to make yours.
CRM is a way of organizing and maintaining your customers so that you can provide the best customer service around and have the best customer information for making future product and advertising decisions.
Rather than have a lost lead product that differentiates you from the competition, why not try a different method? Why not invest in Customer Relationship Management or CRM?
Your CRM is not an alternative to competitive products but what it is a differentiator which can help give you the edge that you cant get with pricing and products. Happy customers who feel they are getting superior customer service will return regardless of price and product competitiveness.
When you put your customers first and build healthy relationships with your customers you not only get their loyalty you get the spin offs from referrals. The higher the quality of that relationship the better for your business long...
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