As a cleaning company we place a very high value on our staff, they can make or break your business. They are our greatest asset and also our greatest liability. Consequently maintaining an excellent working environment and keeping staff well motivated is one of our primary goals. The same applies to most businesses although it is especially important in the cleaning industry because of the potentially high turn over of staff that is somewhat traditional in this field.
We go into many businesses in carrying out our cleaning and as the current trend is for cleaning to take place during normal working hours we see many of these in operation on a day to day basis. Some of these are large organisations with well over 100+ people working on the site others are smaller concerns with perhaps 5 or 6 people employed. Each manager has their own method of managing their staff and some of the places are happy environments where the individuals actually enjoy going to work, others are places full of grumbles where the people cannot wait to go home.
By and large the atmosphere in the workplace seems to be a reflection of the managers. It never ceases to amaze me how some...