Customer Relationship Management (CRM) is essential in the management of any sales driven business and Microsoft Dynamics CRM provides a solution to deliver management control over the entire business cycle from initial contact, pre-sale enquiries and meeting to sale and after sales servicing of clients in order to solidify the business relationship.
Microsoft Dynamics CRM provides modules for sales, marketing and customer service which are extremely granular, that is, you have the ability to drill down to the core components of your business performance to individual relationship activity or step back and take a macroscopic view of the overall performance.
It is self-evident that developing business relationships that bind your clients and customers to your business helps you to maximize revenue and enhance profitability. Microsoft Dynamics CRM places you in control of managing the business relationship with your clients, even in the most complicated of sales processes. This ensures you will be able to meet their needs and service requirements on time.
Managing the disparate activities of prospecting, marketing, initial enquiry handling through to sale...
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