You may be a skillful, effective employer but if you dont trust your personnel and the opposite, then the chances of improving and expanding the business you deal with, are extremely limited.
Its not critical for the employees to like the boss, but they have to trust him or her. If not, he wont be able to lead them and the workers will have little motivation at work.
Truth and trust are connected together. You could be honest for years but one lie can destroy the trust you have built all this time and there is no doubt that regaining that trust is very difficult.
You have to be honest. Do not say I dont know when you know. Be straight and say exactly what you have in mind. When you say No mean it. We have to realize that the work place is not a popularity contest . Tasks need to be completed and works goals should be accomplished with success.
Therefore, trying to be pleasant all the time will build obstacles to your job and disorientate you from your real goals at work.
Open your ears and accept criticism from employees or colleagues. Its hard for every person to accept comments especially negative but in order to lead you will have to....