Muzak for the Business Phone System Ruined My Favorite Songs
When someone calls my office, there’s a good chance they will be put on hold. We don’t want to put anyone on hold; it’s just a necessity that arises from being busy. When people who call are put on hold, they are greeted with a short message telling them how much we regret having to make them wait, followed by the soothing sounds of Vivaldi, Wagner, Bach, Brahms, Beethoven and others.
Yes, we offer classical music on our phone system. Some people like classical, others don’t. I can appreciate anyone’s musical taste, but regardless of whether or not you like classical, the recordings are of famous symphonies performing well known compositions, they are not Muzak versions with synthesized orchestras. Why do I mention this? The other day, I called upon a company we do business with and was put on hold myself. They have some form of Muzak, which many businesses now employ. Don’t get me wrong, I am used to hearing almost everything on Muzak, from James Taylor to Classics of the 50’s and 60’s.
While on hold this time, however, I found myself humming...
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